Shipping policy

Shipping Policy

At HaySarea, we are committed to providing a reliable and transparent shipping experience. Please review the information below before placing your order.

Shipping Destinations

We currently ship to addresses within the United States.

Please make sure your shipping address is complete and accurate before submitting your order.

Order Cutoff Time

Our daily order cutoff time is 12:00 AM Eastern Time (New York).

Orders received after the cutoff time will begin processing on the next business day.

Order Processing Time

Orders are processed within 1–3 business days, Monday through Friday.

Processing time begins after your payment has been successfully authorized. Weekends and public holidays are not included in processing time.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Transit Time

After your order has been processed and shipped, the estimated transit time is:

United States: 6–9 business days, Monday through Friday

Estimated Total Delivery Time

The estimated total delivery time, including processing and transit, is approximately:

7–12 business days

Delivery estimates begin from the first business day after an order is placed. These timeframes are estimates and may be affected by carrier delays, severe weather, public holidays, or other circumstances beyond our reasonable control.

Shipping Costs

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

Order Tracking

Once your order has shipped, we will send you a confirmation email with the tracking number and tracking link.

Please allow up to 2–3 business days for tracking information to update after shipment.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, please contact us immediately at info@haysarea.com. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Additional shipping charges may apply if an order must be resent because an incorrect or incomplete address was provided.

Delayed Orders

Occasional delays may occur due to high order volumes, carrier disruptions, severe weather, public holidays, or other circumstances outside our control.

If your order has not arrived within the estimated delivery period, please contact us at info@haysarea.com so we can assist you.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us as soon as possible with your order number and relevant photos, if applicable.

We will review the issue and work with the shipping carrier to provide an appropriate resolution.

Contact Us

For questions regarding shipping, delivery, or tracking, please contact:

Email: info@haysarea.com